Last updated: October 2026
ToxicoTribe (“we”, “us”, “our”) is a custom clothing brand and sportswear manufacturer based in Lahore, Pakistan. This policy explains what personal information we collect when you use toxicotribe.com, how we use it, and the choices you have.
Information we collect
- Order details: your name, phone number, email address, delivery and billing address, and the items you order.
- Custom order details: names, numbers, logos and artwork you send us so we can produce your custom products.
- Account details: if you create an account, your login details and order history.
- Messages: information you send through our contact form, email or WhatsApp.
- Technical data: basic information such as IP address, browser type and pages visited, collected through cookies and similar technologies.
How we use your information
- To process and deliver your orders and keep you updated about them.
- To confirm payments made by bank transfer or other methods.
- To produce custom designs you request.
- To answer your questions and provide customer support.
- To send promotional messages about new drops, only if you subscribe, and you can unsubscribe at any time.
- To improve our website, prevent fraud and keep the site secure.
Sharing your information
We do not sell your personal information. We share it only with service providers who help us run the store, such as couriers and delivery partners, payment and banking providers, and website hosting and email services, and only as much as they need to do their job. We may also disclose information if required by law.
Payments
We accept Cash on Delivery and bank transfer. We do not store your card details on this website. If you pay by bank transfer, we keep the payment reference or screenshot you send so we can match it to your order.
Cookies
Our website uses cookies to keep your cart working, remember your preferences and understand how the site is used. You can control cookies in your browser settings, but some parts of the store may not work without them.
Data retention and security
We keep order records for as long as needed to fulfil your order and meet our legal and accounting obligations. We take reasonable steps to protect your information, but no online system is completely secure.
Your choices
You can ask us to access, correct or delete the personal information we hold about you, or to stop sending you marketing messages, by contacting us below.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.
Contact us
ToxicoTribe, R-Space Office G-5 Ground Floor, Gulmohar Trade Centre, 8-F, Block F, Gulberg II, Lahore, Punjab 54660, Pakistan
Email: toxicotribe@gmail.com
Phone / WhatsApp: 03288186601